FAQ

How do I access my account?

To access your personal account you will need to log in here: https://thehiddenscienceacademy.com/my-account/ using your login details. If you have forgotten your password click on the Forgot Password button to reset it.

How do I access the VIP Courses?

To access the VIP Courses click on the course access tab and choose which online course you’d like to access. If there is a course running currently you’ll be able to access it via zoom through this link here: https://thehiddenscienceacademy.com/members-zoom-course-access/

If there is no courses currently running you’ll have unlimited access to all the course replay videos via the course access page: https://thehiddenscienceacademy.com/course-access

How do I upgrade my membership?

If you would like to upgrade your membership from a monthly subscription to a yearly one, or from a free membership to a VIP membership you’ll need to log into your account and then click on the Subscriptions tab at the top. This will show you what subscription you are currently on. To upgrade, click on the Change button to the right. If you do not see a change button it is because you are subscribed to the yearly membership and there is no option to downgrade.

How do I freeze my membership?

If you would like to freeze your membership for whatever reason you can do so without cancelling your subscription. To suspend it for a couple months follow these instructions:

Log into your account here: https://thehiddenscienceacademy.com/my-account/

Click on Subscriptions

Click on pause (a message will pop up saying “Are you sure you want to pause this subscription?”

Click OK

How do I cancel my membership?

If you would like to cancel your subscription with us all you need to do is log into your account, click on the subscriptions tab and then click on cancel. 

If you are on the monthly subscription your next month’s payment would be the last payment you make. If you are on the yearly subscription your membership will be cancelled straight away and you’ll lose any months you had left on your subscription to access the site.

Do you have a question that is not on here? Use our contact form and send us your question today